Romantopia, a Landscape forest and stars (hereinafter referred to as “us, we, our, the web, the website”) recognizes the importance of personal information. This privacy policy defines our privacy policies to protect personally identifiable information while offering quality customer services.

Personal information of customers includes name, address, phone number, e-mail address, and any other information that might be able to identify a particular individual. Only necessary personal information is obtained through the online contact form.

Management of Personal Information

We will assign the personal information management officer to properly manage and protect the personal information. We have internal security measures in place in the event of data loss, destruction, alteration, and breaches. Should data breach occur, we will promptly manage the situation.

Use of Personal Information

We use your personal information primarily for the following purposes: Unless the purpose of use of personal information received from customers is objectively evident, it shall be stipulated in this “Handling of Personal Information of Customers” section. We will make it clear to the customer at the store or on our homepage. When we receive personal information from you, we will provide your personal information to the extent appropriate and will use your personal information within the scope of the purpose for which you understand.

1. Provision of materials and information requested by customers
2. Response to various inquiries from customers
3. Information on our services by direct mail etc.

Disclosure or provision of personal information

We will not disclose or provide your personal information to third parties except in the following cases. In some cases, we may provide your personal information to a subcontractor to the extent necessary to fulfill the purpose of receiving the personal information from the customer. In this case, a signed confidentiality agreement and strict control of personal information is required.

1. With the customer’s consent
2. When legally required by laws
3. When it is impossible to identify an individual
4. When it is particularly necessary to improve public health or promote the sound development of children, and it is difficult to obtain customer consent

Inquiries about personal information

Contact information

Foundation name	Foundation Romantopia, a Landscape of stars and forst, Soma
Office	113-2, Mizukizaike-Sakurai, Hirosaki-city, Aomori Pref. 036-1505 Japan
TEL	0172-84-2288
Mail	Click here to contact us by mail